1.2 Personal information
Your personal information collected by us through your interaction with us or third parties in connection with access to the Digital Platform and/or provision of the Services may include (without limitation) details such as your name, gender, date of birth, e-mail address, postal address, telephone number, IP address, banking information and information on your Emirates ID, driving licence and vehicle registration cards. Personal information is collected by ENOC Link:
(a) when you access our Digital Platform;
(b) when you purchase our Services;
(c) when you fill out a survey, or vote in a poll on our Digital Platform;
(d) when you provide your details to us either online or offline;
(e) via enquiry or registration forms;(f) via feedback forms and web analytics tags; and
(g) via third parties.
The personal information ENOC Link collects will be used for analytical purposes, managing and administering products and services that ENOC Link supplies and to assist us in improving our Digital Platform. We may also use information collected to safe-guard our customers against fraud and money laundering. The information you supply may be used by us, other affiliated companies of ENOC Link, carefully selected third parties for research purposes, or to inform you of other products or services that may be of interest to you, unless you have advised us otherwise. On each occasion that we contact you for these purposes, you will always be given the option to opt out of any further communication. Please note that we have the ability to retain any data that you provide on our Digital Platform, even if you do not complete creation of your account by clicking “submit” or “next”. Such contact details and data may be used to contact you to enquire why you did not complete your order and how we can improve how services for you. If you have any questions about this, please do not hesitate to contact us. If you have provided your contact information to us and would prefer not to receive any marketing information, or to participate in any research or promotions, please simply contact us to let us know.
We do not disclose your information to anyone outside ENOC Link except:
(a) where we have your permission to do so; or
(b) where we are required or permitted to do so by law or by regulatory bodies; or
(c) to other companies who provide a service to us or you; or
(d) where it is necessary for the performance of an agreement we have with you; or
(e) for credit reference or fraud prevention purposes; or
(f) where we may transfer rights and obligations under this agreement.
Disclosure of your information to a third party outside of ENOC Link will only be made where the third party has agreed to keep your information strictly confidential and use it only for the specific purpose for which we provide it to them. In addition, ENOC Link does not sell customer data to third parties. We also do not permit the selling of customer data by any companies who provide a service to us.
Security of your personal information is important to us. We use appropriate technical and physical safeguards to protect the security of your personal data. We also make all attempts to ensure that only necessary people and third parties have access to personal data. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal data and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law.
6.1 Third party links
6.2 Errors and omissions
If you believe that there may be an error in any of the information that you have submitted, please contact us via email@example.com and we will review and correct any inaccurate information in your records as soon as practicable.
6.3 Further information
You should be aware that any telephone calls made to us may be recorded for monitoring and training purposes and to assist us in preventing and detecting fraudulent and money laundering activities. Therefore, your use of this means of communication means that you accept and consent to this.